FAQs

How can I pay for an online order?

You can pay by the following methods using PayPal, Amazon Pay, or using any of the following cards:

• Visa
• MasterCard
• Debit Cards

Do I need to set up an account? 

You are not required to create an account to place an order with us.

By creating an account, you can access the following:
• Your order status
• Your order history
• Your wishlist
• Manage your addresses

If you wish to create an account, please click the My Account option at the top of your screen and entering your details.

How do I set up an account?

You can create an account by clicking the My Account option at the top of your screen and entering your details. 

By creating an account, you can access the following:

• Your order status
• Your order history
• Your wishlist
• Manage your addresses

Why won’t it allow me to add an item to the shopping basket?

There are two possible reasons that you are unable to add an item the shopping basket.

Firstly, not all items featured on our website are available for immediate purchase. It may be a new item we are creating whilst we await delivery of stock

Secondly, we may not have stock of the item you are looking for. Please check back and reattempt your purchase as stocks are updated daily.

Not Available means we currently do not sell the item online.

Currently Out of Stock means we are expecting to stock the item for online sale. A restock date may also be advised.